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stubhub corporate office email

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This article was co-authored by wikiHow staff writer, Eric McClure. Check your order confirmation email for The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Buy Sukhinders Book! WebStubHub has 21 current employee profiles, including Founder Eric Baker. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. 3 if you sold tickets already and have an issue. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub is an eBay company (NASDAQ: EBAY). Enjoying This Built In Excerpt? Within nine months of my arrival at StubHub, thats exactly what happened. Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. AtStubHub, our mission is simple: help fans find fun. Stubhub, Inc. operates as an entertainment ticket agency. If you buy through links on our site, we may earn a commission. Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. This article has been viewed 52,013 times. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. If a crisis like this had hit us earlier, wed have been in better shape to weather it. Our RSS feed includes all eBay news articles published on this website. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Copyright 2021 by Sukhinder Singh Cassidy. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. You should not rely on any forward-looking statements. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Ticketbis makes it easy for users to attend events all over the world. Thanks to all authors for creating a page that has been read 52,013 times. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. In 2015, eBay enabled $82 billion of gross merchandise volume. All rights reserved. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. The contact number is only for US and Canada. We give them a time frame to offer Does StubHub have live chat? On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. How do I contact? Joel Santirso Senior Product Manager. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Lots of answers to questions are in our FAQ. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. Open our virtual assistant, click on "Contact WebSend us a message. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. Our RSS feed includes all eBay news articles published on this website. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt I live in Singapore where the StubHub app is not avail. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. 199 Fremont Street, Floor 4. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. This article was co-authored by wikiHow staff writer. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Corporate Phone Number: 1-415-222-8400. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. form" and let us know how we can help you. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Singh Cassidy will be based in StubHubs San Francisco headquarters. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. We use cookies to make wikiHow great. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Published and reprinted by permission of Houghton Mifflin Harcourt. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. 1 if you bought tickets and you have a problem with them. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Terms of the deal are not being disclosed. The corporate office phone number is 415-222-8400. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Founded in 2,000 and with presence in over 40 The more I learned about StubHub, the more excited I became. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Events Parking. WebStubHub's Field Operations. In 2017, eBay enabled $88 billion of gross merchandise volume. The Utah-based firm announced on LinkedIn it eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. San Francisco, CA 94105 USA. Instead of a smooth and happy departure, I now had to scramble to keep the company going for an indeterminate period of time until the live entertainment sector managed to recover. Enjoying This Built In Excerpt? Alternatively, you can send us an email at Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. Call 1-866-788-2482. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. How do I ask Stub Hub to list an event for which I have tickets? Enjoy! We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. NYC Flagship Office - Stubhub. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. StubHub is the largest ticket marketplace in the world and enables fans to You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Fax Number: 1 StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. StubHub is the largest ticket marketplace in the world and enables fans to buy and sell tickets to tens of thousands of events, whenever they want. StubHub will refund your money if an event is cancelled or moved. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. customersupportuk@stubhub.co.uk. His digital chapbook, The Internet, was also published in TL;DR Magazine. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. 1412 Broadway, New York, 10018, USA. Call 1-866-788-2482 to speak to a customer service representative from StubHub. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. We'll do our best to get back to you in the next 24 WebStubhub, Inc. operates as an entertainment ticket agency. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Every order is 100% guaranteed. WebWelcome to StubHub Support Support Home / Getting paid Browse by Category Delivering tickets Getting paid Getting paid for your StubHub sale Direct deposit bank info is wrong Updating your default payment method to sell tickets Ways to get paid when selling tickets on StubHub How to see your payment history I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade.

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